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Contact Chic Me Customer Service

Chic Me Phone Numbers and Emails

Customer Service Number:

  • (213) 260-3334
Call customer service
Send Message

Customer Service:

  • +861 865 297 9763
    WhatsApp

Chic Me Emails:

Business Customer Service
Wholesale/DropShipping
Customer Service
Legal
Copyright Infringement Inquiries
Media
Affiliates
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How to Contact Chic Me Customer Service?

Most Popular Number:

(213) 260-3334
Total calls: 27 693 Issues resolved: 502 Last call: Apr 29, 2025
author avatar
PissedConsumer Reporter

For questions about products and orders, Chic Me customer service offers to call via WhatsApp at +861 865 297 9763. The U.S. phone number takes calls from Monday to Saturday 9:00 pm - 12:00 pm; 1:00 am - 6:00 am (EST). Follow the prompts that you get over the phone. When you reach a live representative, let them know about the problem you have. After that, the expert helps you walk through possible solutions.

While the company offers online form for the quickest support, you can use Chic Me email. The average waiting time is 24 hours. Be patient, and be prepared to answer any questions and provide additional information that Chic Me support may need to assist you.

The company has dedicated email addresses for general customer service questions - support@chicme.com and support@chic-fusion.com. If you want to collaborate with Chic Me, you can reach them for business support via the following emails: affiliates@chicme.com, vipsupport@chicme.com, and business@chicme.com. Address your copyright Infringement inquiries to copyright@chicme.com.

You can useChic Me live chat if you have any doubts before or after purchase. The Contact Us webpage contains the link to the chat box in the bottom right corner. There you can ask Chic Me customer service for help with a specific issue. If you're a member and you've not logged in automatically, click Sign In first. Then enter your email address and password.

Chic Me live chat is the primary method for responding to customer complaints and concerns. Chat with company online operators on service time, US EST 9:00 pm - 12:00 pm, 1:00 am - 6:00 am Monday to Saturday, except holidays.

To contact Chic Me via Social media find their Facebook page as @ChicMefusion, @ChicMeOfficial on Pinterest, Instagram, and Twitter, and @chicme3706 on YouTube. Keep in mind that contacting Chic Me customer service this way may seldom result in a conversation. The company maintains an active social media presence, but they rarely respond to comments on their posts or direct posts in which they are tagged.

If you manage to start a dialogue with a Chic Me associate, you probably won’t receive personalized feedback. You could get a confirmation that your problem is being worked on or instructions to use the Chick Me Help Center.

Chic Me Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Chic Me Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Chic Me is 2132603334. 91% of consumers used this number to address their issues and concerns. Meanwhile, 42% of users reported contacting a real person successfully by dialing the phone number 8618652979763.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Chic Me may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.

View full overview ›
PissedConsumer Club

Contact Information

Chic Me Website:

Chic Me Help Center:

Corporate Office Address:

Geeko Singapore Pet. Ltd.
6 Raffles Quay #14 - 06
Singapore, Singapore 048580
Singapore

Other Info (opening hours):

Customer Service Hours:

Monday - Saturday: 9:00pm - 12:00pm;

1:00am - 6:00am (EST)

More contact details

Chic Me Customer Service Reviews

1.2 / 5
Bad
Alivea Ihb
Never received my order

I never received my dress. It says that it was handed off to somebody on April 2 but it was not me and that is like $40 $42 that went missing now and that Ive lost out on. Im very very very unhappy.

Darah Jcg
Please respond back with help

My 2 tops I purchased are a size too small.
If I am unable to have a return label mailed to me, I will have to just give them away and be at a loss.

Nichola Lwt
Return merchandise
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Still trying to reach someone about returning merchandise
This is the worse, I should not have to have 100 symbols

Aliyyah Zon
Unsatisfied
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I cannot get an answer on how I can return my items!!! !!! If I could get an answer it would be great

How Good is Chic Me's Customer Service?

Yaundricka B
Yaundricka B
Feels Neutral | Jan 09, 2025

My order is on the way

Read full quote
Nicki Bnf
Nicki Bnf
Feels Satisfied | Nov 17, 2024

After a back and forth everything was resolved in a timely manner. The problem was actually caused by me and they were very gracious and in the long run was great.

Read full quote
Kathleen C Ikf
Kathleen C Ikf
Feels Disappointed | Aug 02, 2024

Customer service SUCKS

Read full quote
Joeseph Hty
Joeseph Hty
Feels Disappointed | Jun 10, 2024

Pésimo

Read full quote
linda c Kes
linda c Kes
Feels Disappointed | May 18, 2024

I like it but they never get back to you with how to return things that don’t fit.

Read full quote
Joanne M Uey
Joanne M Uey
Feels Disappointed | May 16, 2024

Never got my order. Order#0101422**** $29.98

Read full quote

Summary of Chic Me Customer Service Calls

32.7K TOTAL
CALLS
00:58 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chic Me?

Shipping and Delivery Question:

  • “Clothes going to wrong address”
  • “Item not received”
  • “Never received my order”

Request for Information Question:

  • “Order status”
  • “Order update”
  • “I place an order. For a jumpsuit hv not received it”

Return/ Replace Question:

  • “To return”
  • “Return Service Requested”
  • “Return”

Product/ Service Question:

  • “Purchase 2 times”
  • “Purchase refund since quality is bad.”
  • “I bought a Jean almost one month, and Never recibed my product”

Refund Question:

  • “Refund”
  • “Refund for item I don’t wan”
  • “Refund help”

Activation/ Cancellation Question:

  • “I just ordered a white two place long dress & I like to canceled it now & Ill ordered more Monday thank you”
  • “Because my orders keep getting canceled”
  • “I need a order cancel that I don't place”

Payments and Charges Question:

  • “Over charged Double order”
  • “I was charged twice for one order”
  • “Fraudulent order”

Account Question:

  • “My account was charged twice”
  • “They took out my account twice”
  • “You guys are taking money out of my account every month when you guys shouldn't be. Shouldn't.”

Staff Question:

  • “Custo.er service”
  • “Customer service agent”
  • “You all send a email to me at 9 last night and said contact customer service”

Cards Question:

  • “Some has my card”
  • “I place an order dont see it and my mony wad take. Frommy card”
  • “Why do you need the.picture of my ID and card?”

Website/ Application Question:

  • “I ordered a blouse on your website over a year ago and never received it”
  • “It's been a month my order is still processing on your website. It said 5 to 7 days.”
  • “Per this site tracking it shows my order was delivered however I never received anything from this company and I don’t see anywhere to contact Chicme”

Employment Question:

  • “You guys are a job I want what I order or i will cancel payment”

Other Question:

  • “Retonar un pedido”
  • “I want to view my order”
  • “I ordered a suit last week and it hasn’t come”

Compare Chic Me Customer Service To

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Shein
Has Verified Representatives
stars-rating-fill
1.6 out of 5
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