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Chic Me

Chic Me

www.chicme.com
What is your customer experience with Chic Me?

Chic Me Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Chic Me has a 1.6 star rating from 1,948 reviews, with 5% of users likely to recommend and an 85% unfavorable share; consumers are mostly dissatisfied.

Positive Feedback

Shoppers note the clothes are cute, nice and affordable, with occasional prompt issue resolution reported.

Negative Feedback / Risk Areas

  • Repeated reports of poor or unreachable customer service and busy phone lines, a common Chic Me customer complaints theme.
  • Frequent requests for refund or return shipping labels and unresolved return or exchange cases.
  • Missing, delayed or incorrectly fulfilled orders and duplicate charges causing billing disputes.

Key Takeaways for Future Customers

  • Check recent Chic Me reviews before ordering and confirm return policy and refund options.
  • Request return shipping labels and monitoring info upfront and be cautious with high-value purchases.
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Media from reviews

Chic Me - I need to return a item
Chic Me - I need to return a item - Image 2Chic Me - Having a hard time returning the itemChic Me - I’ve been trying to reach out to someone I have received my merchandise from...Chic Me - I’ve been trying to reach out to someone I have received my... - Image 2Chic Me - My orderChic Me - Fraud on my accounts
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
order return number items dress refund item phone service package
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Joan A Lor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t contact anyone

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I received my order and the 3 tops with built in bra are way too small. I checked and they dont come in a size bigger.

What steps do I take to return them.

Thanks for your help. Joan Anderson

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Carol K Ryx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having a hard time returning the item

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Chic Me - Having a hard time returning the item

Send me a return label or barcode to my phone number so I can return this outfit my email is mscandy215@***.com

View full review
Loss:
$35
Pros:
  • Nice outfit

Preferred solution: Full refund

User's recommendation: Make sure you’re able to get a refund if item doesn’t work and they don’t give you a hard time as they did me

Teiola P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to return a item

Chic Me - I need to return a item
Chic Me - I need to return a item - Image 2
Updated by user Jan 16, 2026

I was told I signed for a package that didn’t need signing.I know it was probably a basic answer but , unfortunately I have a ring camera , with date and time and, the action of the individual who delivered it

Original review Jan 15, 2026

The way the item was delivered was unacceptable. I don't need the item any longer.

Just basically disappointed. I'm just not happy with it.

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User's recommendation: I’m a Customer, I’ve ordered before , don’t have any recommendations to each it’s own

Derrick W Sce

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orders taken for ever

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Send out orders, give a valid customer service number. I've been waiting for over a month for my order, with no way to contact customer support. Not happy, and I have already paid for my order.

View full review
Pros:
  • Style
Cons:
  • No customer service accepted my money but no items

Preferred solution: Deliver product or service ordered

shelly l Dex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jupiter, Florida

Haven’t received my order

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Haven't received my order. Can I talk to someone?

I need to know where my order is. You have been paid, and I have no clothes.

View full review
Loss:
$150

Preferred solution: Deliver product or service ordered

Aundrea Fpr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Willenhall, Walsall

Excellent customer service

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Solved the issue with 24hrs . Very pleased with the customer service . Thank you so much .

Definitely recommend to friends and family

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Marilou U Ktw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need return shipping labels

I received two separate items. One is too small and the other is too large. I wish to return both items.

View full review

Preferred solution: Full refund

Yvonne A Wsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've accidentally paid twice

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Tried contacting you via phone with no luck, also sent an email with a very confusing reply, extremely difficult trying to resolve something that should be straightforward. I have accidentally paid the full amount of £60.00 for my order after initially already paying 3 instalments of £20 with PayPal.

It was a genuine error on my behalf, so I would like my £60 returned.

Please contact me on 0747604**** or email me at yanderson2210@***.com. Thank you sincerely.

View full review
Loss:
$60
Pros:
  • Nice clothes
Cons:
  • Difficult to resolve any issues

Preferred solution: Full refund

Corine Jhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hard to contact

The website is great. The problem is you can not reach anyone in customer service when there is an issue.

View full review
Arianna P Xxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Myers, Florida

Hola nesecito cambiar la dirección de mi pedido

Hola, necesito cambiar la dirección de mi pedido, por favor. La dirección es 14885 Mystic Lake Cir, apto 5105, Naples, Florida 34119. Arianna Pérez.

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Martha P Jzr
map-marker Tulare, California

Need to return a item

The dress I received today is horrible, super wrinkled. I don't want it. Please contact me ASAP so I can return it.

View full review
Pros:
  • Some items are okay
Cons:
  • Hard to reach theme

Preferred solution: Full refund

Flor R Fuw
map-marker Los Angeles, California

Atraso en mi pedido

No me llega el pedido que pedí el primero de enero y quería saber dónde se encuentra porque no me llega ni una notificación.

View full review
Pros:
  • Me encanta la ropa
Cons:
  • Pero no me llega y no quiero perder mi dinero

Preferred solution: Deliver product or service ordered

User's recommendation: Pues no porque no me Kevan las cosas

Anonymous
map-marker Fort Worth, Texas

Paid for there items over a week ago and still haven't received NOTHING

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Can't get in touch with this company the Support Service is Terrible to say the least but I won't be ordering anything else from here ever again.

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Anonymous
map-marker Aptos, California

Worst customer service. I ordered something online December 5th said three business days and it is the 18th and still don't have it. It says it is in Korea and the customer service number has been bu

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They take your money and don't deliver product don't shop here.This place is a true scam I will never shop with them again and I will be calling my bank to claim a fraud. It makes no sense to me that a company can operate this way. Especially around the holidays when people are buying gifts for their loved ones.

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Bosede A Eed
map-marker The Bronx, New York

Return slip

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Nobody picked up the call after so many attempts. Initially, Chicme promised to send the return slip through the email, but nothing came.

View full review
Loss:
$43

Preferred solution: Full refund

User's recommendation: Send return slip with the package

Anonymous
map-marker Stone Mountain, Georgia

Cant Find My Order To Know When Its Coming

Lydia Wells 803 719**** mztexas1964@***l I placed an order for an outfit 2 piece Cowl Neck Lace Spliced Long Sleeve Top and Elastic Waist Wide Leg Pants Set Casual in Red About A Week Ago and I havent heard anything about my order, Can yall please send me an update. Thank You, Lydia Wells,

View full review

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